On-Demand Webinar
RST CE logo

Visit us at:
Facebook  Twitter


Panel Discussion: Standardizing to a Higher Standard: Addressing QUALITY as a Known Challenge with Wheeled Mobility Products

Program ID Number: CRS000492
CEU Course ID: P263.13
Webinar Length of Time: 1.0 hour

Recorded Date: March 8, 2013

Link to view the lecture presentation:

Panel Moderator:

Kendra Betz, MSPT, ATP


Jim Black
Rory Cooper, PhD
Doug Gayton, ATP
Simon Hall
Leslie Samuelson, OTR/L, ATP
Dan Wyles,ATP

Note: Faculty for this activity have been required to disclose all relationships with any proprietary entity producing health care goods or services, with the exemption of nonprofit or government organizations and non-healthcare related companies.
* No conflicts have been disclosed.


Compromised quality of wheeled mobility products is a concerning problem particularly for consumers but also for all professionals involved in the wheelchair service delivery process. Despite the efforts of the International Standards Organization (ISO), the American National Standards Institute (ANSI) and the Rehabilitation Engineering and Assistive Technology Association of North America (RESNA), published research indicates an on-going trend of less-than-optimal product quality that ultimately carries a negative impact to the wheelchair user and impairs our ability to provide appropriate professional services.
This lively audience-interactive session will provide a town hall type forum for discussing this controversial topic with representation of the many aspects of the quality dilemma. The session will begin with an overview of an important study published in 2012 regarding increases in wheelchair breakdown, repairs and adverse consequences. The lead author will share the research findings which indicate a concerning trend of compromised wheelchair quality with greater implications for certain populations and wheeled mobility technologies utilized, as well as variability amongst funding sources. Following overview of the study, response and commentary will be presented by a diverse panel of international stakeholders to include representation from all aspects of the industry including a consumer, manufacture representative, supplier, clinician, rehabilitation engineer and funding source representative. The audience will then be encouraged to participate in the interactive discussion by proposing questions to the panel, adding key points of clarification or additional information, and contributing to the identification of potential solutions and necessary actions to address the identified challenges with quality of wheeled mobility products.

Learning Objectives

Upon attending this lecture/seminar, participants will be able to:

  1. Identify 3 trends in wheelchair repairs and consequences compared to historical data
  2. Relate repairs and consequence to wheelchair type, seating functions, and funding sources
  3. Discuss three different potential options for increasing wheelchair quality

CEU Registration and Cost

0.1 Continuing Education Units (CEUs) will be awarded to individuals for viewing 1.00 hours of instruction.

The cost for the webinar is $59.00

Before viewing the program

You will receive a payment confirmation via e-mail. (Please allow 30 minutes for the database to process your payment and send the confirmation e-mail). You may view the webinar for free but to access the post test and evaluation to receive CEU's you must paid for the course.

After viewing the program

If you have paid for the course please follow the steps below, if you have not paid and want to receive CEU's please see the information above in the (Before viewing the program) section.

  1. Select the Sign Into RSTCE Database
  2. Log-in as Registered User
    (this is your user information and password that you created prior to the viewing).
  3. Select Panel Discussion: Standardizing to a Higher Standard: Addressing QUALITY as a Known Challenge with Wheeled Mobility Products
  4. Select and complete the course post test and evaluation
  5. Select Submit

You will receive your CEU Certificate via e-mailed as a pdf file (Please allow 30 minutes for the database to process your certificate and send it to your e-mail).

The University of Pittsburgh, School of Health and Rehabilitation Sciences awards Continuing Education Units to individuals who enroll in certain educational activities. The CEU is designated to give recognition to individuals who continue their education in order to keep up-to-date in their profession. (One CEU is equivalent to 10 hours of participation in an organized continuing education activity). Each person should claim only those hours of credit that he or she actually spent in the educational activity.

The University of Pittsburgh is certifying the educational contact hours of this program and by doing so is in no way endorsing any specific content, company, or product. The information presented in this program may represent only a sample of appropriate interventions.


System requirements and testing your computer

Before viewing a Web seminar, it is recommended that you test your computer and browser compatibility.


The University of Pittsburgh, as an educational institution and as an employer, values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Accordingly, the University prohibits and will not engage in discrimination or harassment on the basis of race, color, religion, national origin, ancestry, sex, age, marital status, familial status, sexual orientation, disability, or status as a disabled veteran or a veteran of the Vietnam era.
Further, the University will continue to take affirmative steps to support and advance these values consistent with the University's mission. This policy applies to admissions, employment, access to and treatment in University programs and activities. This is a commitment made by the University and is in accordance with federal, state, and/or local laws and regulations. For information on University equal opportunity and affirmative action programs and complaint/grievance procedures, please contact: William A. Savage, Assistant to the Chancellor and Director of Affirmative Action (and Title IX and 504 Coordinator), Office of Affirmative Action, 901 William Pitt Union, University of Pittsburgh, Pittsburgh, PA 15260, 412- 648-7860

Updated | 08.27.2014